2022 BBB Torch Award for Ethics

2022 BBB Torch Award for Ethics

 

The Drying Company is extremely honored to be recognized by the BBB (Better Business Bureau) as a 2022 Torch Award for Ethics Winner.

Owner, Steve Tetreault is grateful that his team and business has been recognized for their commitment to the community and their customers. “I’m so proud of my employees in each department for always trying to do the right thing for our customers and for each other. We are a team at The Drying Company ThermalTec, all dedicated to really helping our customers accomplish their goals for their home improvement projects.”

Congratulations to This Year’s Torch Award Winners:

·         Small Business – Super Clean Detailing Service

·         Medium Business – The Music Post

·         Large Business – Solid Structures Decks & Fences

·         Corporate – The Drying Company / ThermalTec

What does the Torch Award for Ethics Mean? 

“The Torch Awards for Ethics (Torch Awards) honors companies whose leaders demonstrate a high level of personal character and ensure that the organization’s practices meet the highest standards of ethics, and trust. These companies generate a high level of trust among their employees, customers and their communities. The award embodies the Better Business Bureau® mission of advancing marketplace trust.”

The Qualifications to Earn this Award include:

All applicants for the Torch Award for Ethics are evaluated by an independent, voluntary judging panel compromised of business and community leaders. The application for this award asks the business to demonstrate and provide documentation demonstrating an accurate depiction of the organization’s focus on character, culture, customers, and community.

Applicants are asked to demonstrate:

• ·         How you strive to live and lead with high character and intentionally seek feedback in order to make personal improvements
• ·         How you empower your staff to carry out your organization’s commitment to building and maintaining ethical business practices.
• ·         Tools, activities, or training that reflect your staff’s commitment to character ethics as part of your organization’s normal business practices.
• ·         How you unite your team around your organizations vision and mission statement.
• ·         How you empower employees to help shape the expectations and culture of your organization
• ·         What practices your company uses, that demonstrates leadership’s commitment to induvial employees.
• ·         How you empower your employees to proactively address issues experienced by customers.
• ·         How you go above and beyond to maintain transparency with your customers.
• ·         An instance where your commitment to honesty was a positive differentiator in a challenging customer interaction.
• ·         Programs or events that your organization has in place to actively engage with the community.
• ·         How employees are encouraged to and recognized for spending time in community service activities that your organization and employees value.
• ·         Contribution of funds or in-kind services to community programs consistent with the organization’s value.